04 Jan, 2024
As 2023 comes to a close, Ascend Partners looks back on another remarkable year filled with success and growth. This year, Ascend experienced rapid internal expansion, welcoming 26 new employees from around the globe. Combined with our 21 hires in 2022, we are showing no signs of slowing down. Without a doubt, our achievements have come in large part from our strong partnerships with OneStream, our clients and our incredible team. These relationships have served as a solid foundation for our success, which is why we would like to extend our sincerest gratitude to our community for their unwavering partnership, collaboration, and support. Continued Expansion into the U.S. and Growth in Canada In 2021, Ascend's leadership discerned a burgeoning demand for services in the United States and we zeroed in on this strategic growth opportunity. Fast-forwarding to 2023, to date we have successfully brought on board four new U.S. clients in the last year, for a total of eight clients across all regions. This achievement marks a significant milestone in our long term plans for U.S expansion. In addition to the expansion of our roster of clients, Ascend made several pivotal strategic hires in 2023, including the creation of a new Business Development Associate role in June to support our existing Business Development Manager in the Northeast. In September, we also welcomed our second Business Development Manager to our sales team to lead the charge in the Central U.S region and central Canada, further growing our presence and reach in key markets. In the coming year, we look to expand our sales reach in the Western U.S and Canada, so stay tuned for more details in the coming months. This dynamic growth in our Sales division is positioning Ascend very well for continued success as we navigate the exciting opportunities ahead. As activities in the U.S. have been on a steady incline, our unwavering focus on Canada, our core stronghold, persists. In 2023, we observed a substantial uptick in both the number of new clients and the scale of projects, welcoming new clients and securing the delivery of second and third phases for existing clients who are expanding their use of OneStream products. This noteworthy growth is a testament to the dedication and hard work of the OneStream Canadian sales group and our unwavering partnership and trust in this team. Looking forward to 2024, we anticipate maintaining our momentum with an exceptionally rapid expansion in both our client base and project sizes. We take great pride in our continued strong presence in Canada and eagerly embrace the promising opportunities that lie ahead. Managed Service Operations Since our inception, we have actively collaborated with clients to provide support for their existing OneStream applications, which is why Ascend responded to the escalating demand and growth within the OneStream ecosystem by officially establishing our Managed Service Operations (MSO) offering in 2022 as a distinct and standalone service. We are delighted to have seen demand for MSO continue to grow in 2023, with seven additional clients signing on to take advantage of our four tiers of service, each developed to cater to a diverse range of needs from day-to-day administration and technical support & training, to advanced application support and development. This comprehensive approach extends beyond our existing client base to encompass legacy clients and firms where Ascend did not handle the initial implementation. Operating in a managed service capacity, we are committed to delivering tailored solutions and support across various client scenarios, further solidifying Ascend's commitment to excellence in the evolving landscape of OneStream services.